3.3 Remediation

In this section

• 3.3.1 Client Complaints and Dispute Resolution
  An in-depth exploration of complaint handling procedures and alternative dispute resolution methods in the Canadian securities industry.
• 3.3.2 The Ombudsman for Banking Services and Investments (OBSI)
  Examination of the Role and Services Provided by the OBSI, and the Process for Filing Complaints
• 3.3.3 Investor Compensation Fund
  An in-depth overview of the Investor Compensation Fund's purpose, design, and functioning within the Canadian regulatory framework to safeguard investors.